International Hotel Services (IHS) began in 1998 after a need arose in the market for quality service providers within the hotel industry. Since that time we have grown to a team of over 300 staff members servicing in excess of 30 individual clients throughout New South Wales, Queensland and Victoria.
International Hotel Services specialises in the Hotel Industry, giving us an unparalleled knowledge of hotel culture. This enables us to develop and maintain a thorough understanding of the high level of demands expected in this unique industry.
From guidelines and procedures, to tight deadlines and quality control, our staff is thoroughly trained in these areas to ensure maximum efficiencies are always met.
From intimate boutique hotels to high rise complexes, from budget venues to five star retreats, we offer management solutions designed to accommodate client specific requirements. This frees up our hotel clients time and resources allowing them to focus on the more valuable profit generating core areas of the hotel business.
IHS's service worth is measured by its ability to maximise efficiencies and control expenses for the client whilst still ensuring the best quality of product is provided for the budget of each client. The management structure of IHS is all based on their training influences on the business. It is essential all staff is thoroughly trained so each contribution by each staff member is in line with the needs of the hotel client and all their business partners. Employees are offered professional career opportunities and are paid under the guidelines of the federal award.